1. Start Microsoft Outlook 2019 / 365 on your PC or Mac

If you have Microsoft Outlook 2019 / 365 open, click the File tab at the top left to open the Account information menu.

2. Export Wizard

Now click Open & Export then click on Import/Export. This starts the export wizard.

Now click Export to a file then click on Next

Now click on Outlook Data File (.pst) then on Next.

Now scroll to the top in the Export Outlook Data File screen and click on the arrow pointing dawn to contract the folder tree. The arrow will change direction and point to the right.

Depending on the number of email accounts you have setup on  your computer the below screen could show one email address/Outlook Data File or multiple.

You will need to perform a backup of each one of these main folders including their sub folders to ensure you have a full backup. Single click on the first one you want to backup. Then tick Include subfolders then click on Next

Now click on Browse.

Now browse to the location on your computer where you want to save your email backup. A suggestion would be to save it in your Downloads or Documents folder. Then provide a file name ensuring not to remove the .pst at the end. Then click on OK.

Now select Allow duplicate items to be created then click on Finish. Your backup will now start. Depending on the size of your data file this could take a few minutes. For best results, do not use your Outlook program until the backup has completed.

6. Completed

Remeber to complete the above steps for each of the email accounts/Outlook Data Files as explained in Step 2 part 5. If you have only one email account/Outlook Data File, your email backup is completed.